After sending mass emails to your influencers, you may want to monitor mailing delivery and track the status of individual emails. Here’s how to do it efficiently using the Inbox status column and Mailing progress bar.
Understanding Inbox email status
The Status column helps you track each email thread’s progress with a specific influencer.
Filter by Mailing name in the Mailing column or by Campaign name in the Campaign column.
Search by recipient's media name using the Search by recipient box to find the specific thread.
The email’s latest status is displayed in the Status column.
If the email is part of a Campaign, click the 👁️ to see detailed status updates for each email in the thread.
Email status types
Status | What it means | How to check more details |
Scheduled | The email is set to be sent at a later time. |
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Sent | All scheduled emails in the thread have been sent. |
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Replied | The influencer has responded to your email. |
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Failed | The email could not be sent. | The Message Column will display the reason for failure. Check more details here. |
Pending | The mailing is currently paused or inactive. | Emails will not be sent until reactivated. Check more details here. |
Monitor mailing delivery with the sending progress bar
The Mailing sending progress bar (located next to the Recipient search box) provides a visual representation of your scheduled emails' progress.
📌 Important for Campaign Users:
The bar counts both initial emails and follow-ups.
Even if all initial emails are sent, the progress bar won’t show 100% until all scheduled follow-ups are completed.
Best practices for tracking emails efficiently
1. Use multiple filters to refine your Inbox view
The Inbox columns allow you to filter email threads by Mailing name, Status, Campaign, etc, ensuring you see only what’s important.
Apply multiple filters at once for more precise results.
Customize your tableview by adding columns using "Manage Fields".
Example: To check who has replied to a specific Campaign, filter by Campaign > Campaign name, then by Status > Replied.
2. Use ChatGPT-powered features to simplify your communication
All email threads started from Upfluence are available in both Upfluence and your personal inbox.
If you reply within Upfluence, you can use ChatGPT-powered tools to:
Save time by generating and refining email responses.
Improve communication with AI-assisted suggestions for clarity and professionalism.
Frequently asked questions
1. How long does it take for a mailing to run fully?
It depends on how many influencers are in your mailing. In general, emails are 1 minute apart from each other when you use Upfluence Mailing provider and 3m 45s apart from each other when you use your integrated Outlook or Gmail account.
2. Why are a few of my emails marked as Failed?
Your email can be marked as Failed for a few different reasons. We display an error message in your inbox that lets you know what is preventing us to send your email. Look at this article to solve the issue: Inbox - Troubleshooting. After you made the modification, click on "Retry".
