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How to review my mailings delivery and reply to influencers
How to review my mailings delivery and reply to influencers
Updated over 7 months ago

Upfluence mailings tool helps you save time and increase conversion rates by reaching out to influencers at scale via automated and customized email campaigns.

Review your mailings sending progress

You can easily review your mailing sending progress, which one is complete, paused, or failed by opening the mailing management menu.

From this menu, you can as well open the template editing window and start or pause your mailing by clicking on the mailing of your choice.

Use filters to view a specific mailing, status, etc...

The inbox fields allow you to filter all your email threads exactly how you wish and display only what is important to you. You can use multiple filters at a time and add more fields using "Manage fields".

If you'd like to look at who opened your emails for a specific email, you filter by "Status: Opened" and by Mailing Name.

Communications with Influencers

Influencers receive emails either from Upfluence Mailing Provider or from your Outlook or Gmail depending on the sender you selected. All email threads started from the platform are available on the platform and in your personal inbox.

Click on the influencer line to display the email thread and reply to them. When you receive a new reply, you are notified by a red dot and the subject line is in bold.

FAQs

How long does it take for a mailing to run fully?

  • It depends on how many influencers are in your mailing. In general, emails are 1 minute apart from each other when you use Upfluence Mailing provider and up to 3 apart from each other when you integrate your Outlook or Gmail account.

Why are a few of my emails marked as Failed?

  • Your email can be marked as Failed for a few different reasons. We display an error message in your inbox that lets you know what is preventing us to send your email. Look at this article to solve the issue: Inbox - Troubleshooting. After you made the modification, click on "Retry".

For further assistance, please feel free to contact us by clicking on the "Talk to a person" option within our chat feature. We're here to help!

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