If you're having trouble using the Upfluence Chrome Plugin, you're not alone. Recent changes by Google have impacted how third-party cookies work in Chrome, affecting extensions that require user authentication — including Upfluence.
Why do you need to enable third-party cookies?
Google has updated its privacy policies to gradually block third-party cookies by default for Chrome users. While this improves security, it also prevents extensions like Upfluence from authenticating users, which can result in:
Not being properly identified by the plugin
Missing or inaccessible influencer data
How to enable third-party cookies in Chrome
The process differs based on whether you see an “Eye” icon in the Chrome URL address bar.
Option 1: If you see an "Eye" icon in the address bar
Open the Upfluence Chrome Plugin on any social media profile (e.g., Instagram).
Look for an "Eye" icon in the Chrome URL bar.
Click the Eye icon to open the Tracking Protection panel.
Click the toggle to temporarily allow third-party cookies for Upfluence.
✅ The plugin should now work!
💡 Note: You'll need to repeat this process for each social network (Instagram, TikTok, YouTube, etc.). Once activated, cookies remain active for 90 days.
Option 2: If you don’t see an "Eye" icon in the address bar
Open Google Chrome and click the three-dot menu in the top right. Go to Settings.
Click Privacy and Security in the left navigation bar. Select "Third party cookies".
Enable "Allow all cookies" OR "Block third-party cookies in Incognito."
What if the plugin still isn't working?
If the issue persists after enabling third-party cookies, check out our full troubleshooting guide: 🔗 Upfluence Chrome Plugin: Troubleshooting