Upfluence Pay is definitely the easiest way to pay influencers among all existing payment methods. Let's find out how to pay influencers with Upfluence Pay.
Before you start
Make sure all of the following are true before you pay:
Upfluence Pay is configured: Verify your payment setup.
You have sufficient funds: Check your Upfluence Pay balance.
All documents are submitted: Creators have uploaded invoices and tax forms.
Upfluence Pay is selected: Creators must claim their payment using this method.
💰 Pay influencers
Option 1: Pay creators in bulk
From the Payments table, select all the creators you want to pay.
Click $ Pay. Review each creator’s payment details, then click Next.
If you’re paying internationally, choose how to handle the 1% conversion fee:
Toggle ON: Cover the fee yourself
Toggle OFF: Pass it to the creator
Click See details to view a full breakdown of the payment and fee.
If you have multiple accounts, choose the correct Upfluence Pay account.
Click Pay to finalize the transaction.
Important: Payments CANNOT be canceled once processed.
Option 2: Pay individually
On Payments table, click on an influencer’s row or select “Pay” to open the detailed side panel.
Review all payment details:
Billing details
Uploaded invoice and tax forms
Chosen payment method
Payout amount
For international payments, choose how to handle the 1% conversion fee.
Click “Pay with Upfluence Pay” to complete the payment.
What happens after you pay?
After payment is submitted:
You’ll see a green confirmation showing total successful transactions
Payment statuses update in the table
Here’s what the statuses mean:
Processing: The payment has been paid/approved and is scheduled to be transferred to the creator.
With Upfluence Pay, there is a default 120-hour (5-day) delay after you pay before funds are transferred to the creator’s Upfluence Pay account.
Paid: Funds have been transferred to the creator’s Upfluence Pay account.
If any payments fail
You’ll see a popup showing which payments failed and why
You’ll also see a summary of successful payouts
Additional notes
Creators must claim their payment using Upfluence Pay for you to pay them using this method.
For international payments, the currency conversion fee is shown clearly and you choose who covers it during payment.
Once a payment is made, it can’t be canceled.
Need a record of your transactions? See How to export Upfluence Pay transaction history.
⏱️ How long does it take for creators to get paid?
Upfluence Pay payouts typically happen in two steps.
1. Transfer to the creator’s Upfluence Pay account
By default, Upfluence Pay transfers are scheduled 120 hours (5 days) after you pay.
Creators can choose to receive funds immediately by clicking Get paid now. A 5% instant payment service fee applies.
2. Payout to the creator’s bank account or card
Stripe sends the funds from the creator’s Stripe Connect account to their linked bank account or card. This transfer typically takes 24 to 72 hours, depending on the bank’s processing time.
FAQs
1. I want to pay an influencer but another payment method is selected. What should I do?
If another payment method is selected, this means that you have allowed other payment methods in your campaign settings and that the influencer has decided not to be paid with Upfluence Pay.
To resolve this:
Update your campaign's payment methods. All payment requests not claimed by influencers will be automatically updated.
To change the payment method of an already claimed payment request, delete the payment request and create a new one.
2. I don't have enough funds, what should I do?
You can add funds to your account at any time. Find out more: How to set up Upfluence Pay?
3. My payment failed, and the reason shows "this payment has already been made", what does it mean?
If your payment failed with the reason "this payment has already been made," it means a duplicate payment was attempted. This typically occurs when you and a teammate simultaneously try to pay the same creator.
To fix it: coordinate with your teammates and retry the transaction if no payment was completed.
4. Can I pay to influencers with Upfluence Pay without setting a Workflow/ Campaign?
No, setting a workflow or campaign is mandatory for using Upfluence Pay.
5. How do currency conversion fees work?
For international payments:
A 1% Stripe conversion fee applies.
You can choose to cover it (creator receives full amount) or pass it to the creator (fee deducted from payout).
This decision is made during payment and shown in:
The payment summary
The transaction export file (via a new
influencer_conversion_feescolumn)
This fee is determined by Stripe when the creator’s payout currency is different from USD.