Upfluence Pay offers a simple and efficient way to pay creators in just a few clicks, while helping you manage your budget. Here’s a detailed overview of how it works and the associated costs.
1. Who is eligible?
Not all businesses can use Upfluence Pay. The following industries are excluded:
Adult Content
Financial services
Gambling businesses
Marijuana businesses
Pharmaceutical businesses
Telemedicine businesses
Travel businesses
Vapes and e-cigarettes
Find out more about Stripe prohibited and restricted businesses: 🔗 Prohibited and Restricted Restricted Business List - FAQs
2. Understanding the Service
The fees for paying a creator through Upfluence Pay, powered by Stripe, are typically slightly above 3.7%. These fees cover a range of essential services that ensure secure and efficient global payment processing.
The exact fees may vary depending on factors such as:
Your top up method
Creator’s and payer’s locations
Currency involved
Creator’s KYC (Know Your Customer) status
Current foreign exchange rates
This structure ensures you benefit from competitive currency conversion rates and transparency in international transactions.
Upfluence Pay key services included:
Tax form compliance: Automates the management of 1099 and W-9 forms, reducing the complexity of tax reporting.
KYC and AML compliance: Implements rigorous KYC (Know Your Customer) and AML (Anti-Money Laundering) checks to maintain high security and compliance standards.
Foreign exchange management: Provides access to competitive exchange rates, minimizing costs in multi-currency transactions.
Legal compliance: Adherence to local and international legal standards across various jurisdictions, reducing your legal risks when engaging with creators worldwide.
Global payment network: Ability to send payments to creators in 119 countries, in their local currencies, facilitating global campaigns.
3. Supported currencies and countries
When adding funds to your Upfluence Pay account
Deposits are received in USD.
Other currencies are supported, but will be automatically converted to USD.
If your payment method is in another currency, your bank may charge additional conversion fees.
Note: If your team requires an invoice to top up your account, simply reach out to our support team via the Live Chat.
When paying creators
Upfluence Pay supports payments to creators in 119 countries.
Check if your creator’s country is supported by visiting this page.
4. Fees while using Upfluence pay
When using Upfluence Pay, there are two types of fees to know about:
Part 1: Transfer fees (when topping up your Upfluence Pay account)
Upfluence Pay lets you deposit the money you want into your personal account. Accounts are in USD and managed securely by Stripe.
You can choose among 3 deposit methods:
Payment Card
ACH Direct Debit
Wire Transfer
Deposit method | Processing fees |
Payment card | 4.4% + $0.30 + 1.5%Bank deposit fee |
ACH Direct Debit (US Only) | 0.8% ($5 max.) + 1.5% Bank deposit fee |
Bank transfer (International and domestic) | $15 + 1.5% Bank deposit fee |
Important: If your issuing bank charges an additional wire transfer fee, make sure to include it in the transaction amount. For more details can check How to add funds to your Upfluence Pay account
Part 2: Creator payment fees (when paying your influencers)
Each payment to a creator includes:
Onboarding fee: Fixed cost for setting up a new creator on the platform
Compliance fee: Covers regulatory checks like KYC and AML
Payout fee: Cost of executing the payout
Transaction fee: A percentage of the payment amount
Stripe's currency conversion fee: 1% when the creator’s Stripe account is set to a currency other than USD.
The fee is applied when Stripe converts your USD payment into the creator’s local currency. You decide whether to absorb this fee or pass it to the creator at the time of payment.
All fees are clearly shown in the Payment details before you confirm.
⚠️ Important: Make sure your creator's country is supported by Stripe. Check this list for the latest information.
Are there fees for the influencers?
No, creators are not charged any fees to receive payments via Upfluence Pay.
However, if you're paying them in a currency different from USD, Stripe applies a 1% currency conversion fee during the payout process.
You stay in control: At the time of payment, you decide who covers this fee:
You cover it → The full amount goes to the creator; the fee is added to your cost.
You pass it on → The fee is deducted from the creator’s payout.
All fees are clearly displayed in the payment summary before you confirm, and are included in the transaction export file (influencer_conversion_fees column). No surprises.
You can find the full list of supported countries here. Here’s a quick look at a few examples:
Creator Country | Creator Currency | Onboarding fees | Compliance fees | Payout fees | Transaction fees |
Australia | AUD | 2 | 1% | 0.25 + 0.25% | 3.50% |
Canada | CAD | 2 | 0.25% | 0.25 + 0.25% | 3.50% |
France | EUR | 2 | 0.25% | 0.10 + 0.25% | 3.50% |
Germany | EUR | 2 | 0.25% | 0.10 + 0.25% | 3.50% |
India | INR | 150 | 0.75% | 20 + 0.25% | 3.50% |
Italy | EUR | 2 | 0.25% | 0.10 + 0.25% | 3.50% |
Japan | JPY | 200 | 1% | 250 + 0.25% | 3.50% |
Malaysia | MYR | 6 | 1% | 1.50 + 0.25% | 3.50% |
Mexico | MXN | 35 | 0.25% | 12 + 0.25% | 3.50% |
Netherlands | EUR | 2 | 0.25% | 0.10 + 0.25% | 3.50% |
Singapore | SGD | 2 | 0.50% | 0.50 + 0.25% | 3.50% |
Spain | EUR | 2 | 0.25% | 0.10 + 0.25% | 3.50% |
Switzerland | CHF | 2 | 0.25% | 0.55 + 0.25% | 3.50% |
United Kingdom | GBP | 2 | 0.25% | 0.10 + 0.25% | 3.50% |
United States | USD | 2 | 0% | 0.25 + 0.25% | 3.50% |
FAQ
What is the 1% currency conversion fee?
Stripe charges this fee when the creator is paid in a currency other than USD. You can choose to either:
Cover the fee yourself
Deduct it from the creator’s payout
Fee details are shown in your payment summary and export file.