Upfluence Pay offers a simple and efficient way to pay creators in just a few clicks, while helping you manage your budget. Here’s a detailed overview of how it works and the associated costs.
1. Who is eligible?
Not all businesses can use Upfluence Pay. The following industries are excluded:
Adult Content
Financial services
Gambling businesses
Marijuana businesses
Pharmaceutical businesses
Telemedicine businesses
Travel businesses
Vapes and e-cigarettes
Find out more about Stripe prohibited and restricted businesses: 🔗 Prohibited and Restricted Restricted Business List - FAQs
2. Understanding the Service
The fees for paying a creator through Upfluence Pay, powered by Stripe, are typically slightly between 4-6%. These fees cover a range of essential services that ensure secure and efficient global payment processing.
The exact fees may vary depending on factors such as:
Your top up method
Creator’s and payer’s locations
Currency involved
Creator’s KYC (Know Your Customer) status
Current foreign exchange rates
This structure ensures you benefit from competitive currency conversion rates and transparency in international transactions.
Upfluence Pay key services included:
Tax form compliance: Automates the management of 1099 and W-9 forms, reducing the complexity of tax reporting.
KYC and AML compliance: Implements rigorous KYC (Know Your Customer) and AML (Anti-Money Laundering) checks to maintain high security and compliance standards.
Foreign exchange management: Provides access to competitive exchange rates, minimizing costs in multi-currency transactions.
Legal compliance: Adherence to local and international legal standards across various jurisdictions, reducing your legal risks when engaging with creators worldwide.
Global payment network: Ability to send payments to creators in 119 countries, in their local currencies, facilitating global campaigns.
3. Supported currencies and countries
Adding funds to your account
Deposits are received in your account's currency. If your bank sends funds in a different currency, Stripe will convert the amount to your account currency before crediting your balance. Your bank may charge its own conversion fee for this, which is separate from the deposit fees listed below.
Upfluence Pay currently supports USD and EUR accounts, with GBP coming soon.
Note: If your team requires an invoice to top up your account, simply reach out to our support team via the Live Chat.
Paying creators
Upfluence Pay supports payments to creators in 119 countries. Check if your creator's country is supported here.
4. Fees while using Upfluence pay
USD accounts
Deposit method | Fees |
Payment card | 5.9% + $0.30 |
ACH Direct Debit (US only) | 0.8% (max. $5) + 1.5% |
Wire transfer | $15 + 1.5% |
EUR accounts
Deposit method | Fees |
Payment card | 4.75% + €0.25 |
SEPA Wire transfer | 1.5% + 0.5% (max. €5) |
ACH Direct Debit is only available for USD accounts.
Important: If your issuing bank charges an additional wire transfer fee, make sure to include it in the transaction amount. See How to set up and top up Upfluence Pay in different currencies for more details.
Part 2: Creator payment fees (when paying your influencers)
Each payment to a creator includes:
Onboarding fee: Fixed cost for setting up a new creator on the platform
Compliance fee: Covers regulatory checks like KYC and AML
Payout fee: Cost of executing the payout
Transaction fee: A percentage of the payment amount
Stripe's currency conversion fee: Applies when the creator's Stripe account is set to a different currency than your Upfluence Pay account. The rate is 1% for USD accounts and 2% for EUR accounts.
You decide whether to cover this fee or pass it on to the creator at the time of payment.
All fees are clearly shown in the Payment summary before you confirm.
⚠️ Important: Make sure your creator's country is supported by Stripe. Check this list for the latest information.
Are there fees for the influencers?
No, creators are not charged any fees to receive payments via Upfluence Pay.
However, if your Upfluence Pay account currency differs from the creator's Stripe account currency, Stripe applies a conversion fee: 1% for USD accounts and 2% for EUR accounts.
You stay in control: at the time of payment, you decide who covers this fee:
You cover it: The full amount goes to the creator; the fee is added to your cost.
You pass it on: The fee is deducted from the creator's payout.
All fees are shown in the payment summary before you confirm and are included in the transaction export file (influencer_conversion_fees column). No surprises.
You can find the full list of supported countries here. Here’s a quick look at a few examples:
Creator Country | Creator Currency | Onboarding fees | Compliance fees | Payout fees | Transaction fees |
Australia | AUD | 2 | 1% | 0.25 + 0.25% | 3.50% |
Canada | CAD | 2 | 0.25% | 0.25 + 0.25% | 3.50% |
France | EUR | 2 | 0.25% | 0.10 + 0.25% | 3.50% |
Germany | EUR | 2 | 0.25% | 0.10 + 0.25% | 3.50% |
India | INR | 150 | 0.75% | 20 + 0.25% | 3.50% |
Italy | EUR | 2 | 0.25% | 0.10 + 0.25% | 3.50% |
Japan | JPY | 200 | 1% | 250 + 0.25% | 3.50% |
Malaysia | MYR | 6 | 1% | 1.50 + 0.25% | 3.50% |
Mexico | MXN | 35 | 0.25% | 12 + 0.25% | 3.50% |
Netherlands | EUR | 2 | 0.25% | 0.10 + 0.25% | 3.50% |
Singapore | SGD | 2 | 0.50% | 0.50 + 0.25% | 3.50% |
Spain | EUR | 2 | 0.25% | 0.10 + 0.25% | 3.50% |
Switzerland | CHF | 2 | 0.25% | 0.55 + 0.25% | 3.50% |
United Kingdom | GBP | 2 | 0.25% | 0.10 + 0.25% | 3.50% |
United States | USD | 2 | 0% | 0.25 + 0.25% | 3.50% |
FAQs
What is the currency conversion fee?
Stripe applies a conversion fee when the creator's Stripe account currency differs from your Upfluence Pay account currency. The rate is 1% for USD accounts and 2% for EUR accounts. You can choose to cover it yourself or deduct it from the creator's payout. Fee details are shown in your payment summary and export file.