Upfluence Pay lets you easily pay influencers in one click and gives you in-depth visibility over your budget. Upfluence Pay is powered by Stripe and payments are processed using Stripe Connect, which provides one of the most secure and reliable payment services available.
🪄 Create your Upfluence Pay account
IMPORTANT
If you are not able to create an Upfluence Pay account, this means that the feature is not enabled on your account. Please contact our customer support to find out more.
Some businesses are not eligible for Upfluence Pay. Find out more about Stripe prohibited and restricted businesses: 🔗 Prohibited and Restricted Restricted Business List - FAQs
To add a new Upfluence Pay account, simply navigate to the integration page, find the payment accounts section, and follow these 3 steps to set up a new account:
You will find an Upfluence Pay option, just click on the Contact us button to ask the access to the customer service team. Stripe have some restrictions in terms of businesses so we need to check your business is authorised by Stripe.
Once the team give you the access. You will find the Contact us button changed for Set up button
Click on the “Set up” button on the Upfluence Pay option
Enter an Account name and click on + Create.
💰 Add funds to your Upfluence Pay account
Once your account is created, you can add funds to pay creators. Follow these steps:
Click on the 'Add Funds' button:
Choose your preferred funding method:
ACH Direct Debit: Faster option for US companies compared to Wire Transfer.
Wire Transfer: Suitable for companies outside the US.
Select the desired amount of funds to add and check the fees you will pay:
Proceed with the payment
For Wire Transfer, you'll receive bank information you will receive bank details to which you need to send your funds
If you opt for ACH Direct Debit, you'll be redirected to a payment page for processing.
💡 Please make sure to include the reference/memo code in your wire transfer so that we can identify your payment. Without this information, Upfluence will not be able to identify your payment, and it will take a long time to receive your payment.
Once funds are transferred, you will see the updated account balance
IMPORTANT
In order for funds to be available within your Upfluence Pay account, a transaction must be created within the Upfluence platform with the total amount of funds that were transferred via Wire Transfer or ACH Direct Debt.
🧐 Check your transaction history & sharing
Keep track of your transactions easily. Access your transaction history to monitor payments from the integration page by clicking on the See transactions button.
You will find the type of transaction (Funds or Creator payments), the transaction ID, the date, the status and the amount of the transaction.
As other integration, you can share your Upfluence Account integration by clicking on ... button, and clicking on the Share button
FAQ 🤔
Can I have multiple Upfluence Pay accounts?
Yes, you can have an unlimited number of Upfluence Pay account. From your account settings (Integrations). Find the Payment section and simply click on the + Add Account button, select the Upfluence Pay option, enter an account name, and create the new Upfluence Pay account.
Can I have multiple budget within the same Upfluence Pay account?
No, but you can create one Upfluence Pay account per budget. This will let you select the account you want to use to pay creators and target a specific budget for each payment.
Can I close my Upfluence Pay account?
Yes. To do so, please contact our support team via the Intercom chat.