Upfluence Pay lets you easily pay influencers in one click and gives you in-depth visibility over your budget. It is powered by Stripe and payments are processed using Stripe Connect for secure, reliable payment processing.
You can create accounts in USD or EUR. Each account holds funds in its own currency. If you work across multiple currencies or budgets, you can create multiple accounts.
GBP support is coming soon.
1. Set up your Upfluence Pay account
Go to the Integration Page and scroll to the Payment section.
Click on Upfluence Pay.
If your plan includes the Payments module, you’ll see a Set up button, click it.
Select your Account currency: USD or EUR.
Enter an Account name, this must be unique within your company.
Agree to the terms and conditions, then click Create account.
Your new account will appear immediately in your billing integration list.
Note:
If you see a Contact us button instead of Set up, it means the feature isn’t enabled on your account yet. Just click the button to reach our support team and learn how to add Upfluence Pay to your plan.
Also note that some businesses aren't eligible for Upfluence Pay — you can check Stripe's list of prohibited and restricted businesses for details.
2. Add funds to your Upfluence Pay account
🚨 Important: Regardless of the currency your bank sends, funds are always converted to and deposited in your account's currency.
For example, if your bank sends USD to a EUR account, Stripe converts the amount to EUR before crediting your balance. Your bank may charge its own conversion fee for this, separate from the deposit fees below.
Click + Add funds on your account.
Choose a funding method:
Payment card: Fast and simple. Available for USD and EUR accounts.
ACH Direct Debit: Great for US companies; faster than wire transfers. USD accounts only.
Wire transfer (USD) / SEPA Wire transfer (EUR): Best for international transfers.
Select the amount you want to add and review any associated fees.
Note: Stripe has funding limits for ACH and wire transfers. Our system will automatically block any transfers that exceed these limits, and we’ll notify you of your specific limits so there are no surprises.
The maximum single deposit is $999,999.99 for USD accounts and €999,999.99 for EUR accounts.
Complete the payment process:
Payment card: Stripe may take up to 3 days to validate and make funds available.
ACH Direct Debit: You'll be redirected to a payment page.
Wire transfer / SEPA Wire transfer: You'll receive Stripe's bank details — be sure to include the reference/memo code so we can process your payment. You can access these details again via the Payment instructions link.
💡 Pro tips:
Make sure to include the reference/memo code in your wire transfer so we can identify your payment. Without the reference number we cannot process the payment.
For funds to become available in your account, a transaction must be created in Upfluence matching the total amount transferred via Wire transfer, SEPA Wire transfer, or ACH Direct Debit.
3. Share your Upfluence Pay account with teammates
Click the three dots next to the integration you want to share.
Select the users or teams you'd like to give access to.
Click Share to confirm.
Users will only see payment requests and balances tied to the campaigns they have access to. For more details, see how to share projects/works with your teammates.
FAQs
1. In order to use Upfluence Pay, my finance team is requesting an invoice for pre-payment. Is that possible?
Yes! Email billing@upfluence.com to request a pre-payment invoice. It usually takes 2–3 business days to receive it.
2. Do my influencers need to have a stripe account to be paid through Upfluence Pay?
Yes, they’ll need to set up their account from the creator space. Here’s a guide for them.
3. Can I create multiple Upfluence Pay accounts?
Absolutely! Just go to your Integrations settings, click + Add account in the Payment section, and follow the steps to create a new one.
You'll choose a currency for each new account, useful if you manage separate budgets or need to pay creators in different currencies.
4. Can I limit access to specific Pay accounts by team or user?
Yes. You can share each Pay account with specific users or teams. Users will only see payment requests and balances tied to the campaigns they have access to.
5. Can I manage multiple budgets under one account?
Not within the same account, but you can create a separate Upfluence Pay account for each budget.
6. Can I close my Upfluence Pay account?
Yes, please contact our support team via the chat bot to close your account.
7. Is there a minimum balance required?
Nope! Add the amount you need based on your current payouts.
8. Is there a deposit limit for credit card payments?
The maximum single charge is $999,999.99 for USD accounts and €999,999.99 for EUR accounts. There is no daily or weekly limit.
9. What are the accepted cards?
We accept Visa, Mastercard, American Express, Discover, Diners Club, JCB, and China UnionPay payments from customers worldwide.