Upfluence Pay lets you easily pay influencers in one click and gives you in-depth visibility over your budget. Upfluence Pay is powered by Stripe and payments are processed using Stripe Connect, which provides one of the most secure and reliable payment services available.
1. Set up your Upfluence Pay account
Go to the Integration Page and scroll to the Payment section.
Click on Upfluence Pay.
If your plan includes the Payments module, you’ll see a Set up button — click it.
Enter a name for your account and click + Create.
Note:
If you see a Contact us button instead of Set up, it means the feature isn’t enabled on your account yet. Just click the button to reach our support team and learn how to add Upfluence Pay to your plan.
Also, some businesses aren’t eligible for Upfluence Pay. You can check Stripe’s list of prohibited and restricted businesses here.
2. Add funds to your Upfluence Pay account
Once your account is set up, you can top it up to start paying creators:
Click the Add funds button.
Choose a funding method:
Credit card: Fast and simple.
ACH Direct Debit: Great for US companies; faster than wire transfers.
Wire transfer: Best for companies outside the US.
Select the amount you want to add and review any associated fees.
Important:
Stripe has funding limits for ACH and wire transfers. Our system will automatically block any transfers that exceed these limits, and we’ll notify you of your specific limits so there are no surprisesComplete the payment process:
Credit card: Stripe may take up to 3 days to validate and make funds available.
ACH Direct Debit: You’ll be redirected to a payment page.
Wire transfer: You’ll receive bank details —be sure to include the reference/memo code so we can process your payment.
💡 Pro tips:
Make sure to include the reference/memo code in your wire transfer so we can identify your payment. Without the reference number we cannot process the payment.
In order for funds to be available within your Upfluence Pay account, a transaction must be created within Upfluence with the total amount of funds that were transferred via Wire Transfer or ACH Direct Debit.
3. Share your Upfluence Pay account with teammates
To share your Upfluence Pay account:
Click the three dots next to the integration you want to share.
Select the users or teams you'd like to share it with.
Click Share to confirm.
🤔 Frequently asked questions
1. In order to use Upfluence Pay, my finance team is requesting an invoice for pre-payment. Is that possible?
Yes! Email billing@upfluence.com to request a pre-payment invoice. It usually takes 2–3 business days to receive it.
2. Do my influencers need to have a stripe account to be paid through Upfluence Pay?
Yes, they’ll need to set up their account from the creator space. Here’s a guide for them.
3. Can I create multiple Upfluence Pay accounts?
Absolutely! Just go to your Integrations settings, click + Add account in the Payment section, and follow the steps to create a new one.
4. Can I limit access to specific Pay accounts by team or user?
Yes. You can share each Pay account with specific users or teams. Users will only see payment requests and balances tied to the campaigns they have access to.
5. Can I manage multiple budgets under one account?
Not within the same account — but you can create a separate Upfluence Pay account for each budget.
6. Can I close my Upfluence Pay account?
Yes, please contact our support team via the Intercom chat to close your account.
7. Is there a minimum balance required?
Nope! Add the amount you need based on your current payouts.
8. When Add funds via Credit Card, is there a limit regarding the number of payments that can be made?
The limit for credit card payments for a single charge is $999,999.99. There is no daily or weekly limit.
9. What are the accepted cards?
We accept Visa, Mastercard, American Express, Discover, Diners Club, JCB, and China UnionPay payments from customers worldwide.