Upfluence Pay is definitely the easiest way to pay influencers among all existing payment methods. Let's find out how to pay influencers with Upfluence Pay.
🎉 New feature: currency conversion fee control
When paying international creators in a currency different from USD, Stripe charges a 1% currency conversion fee. With Upfluence Pay, you now decide who covers this fee:
Cover the fee yourself (so the creator receives the full amount), or
Pass the fee to the creator (deducted from their payout)
All fee details are transparently shown in your payment summary and export files.
Before you start
Ensure the following before payments:
Upfluence Pay is configured: Verify your payment setup.
You have sufficient funds: Check your Upfluence Pay balance.
All documents are submitted: Creators have uploaded invoices and tax forms.
Upfluence Pay is selected: Creators must claim their payment using this method.
💰 Pay influencers
Option 1: Mass pay creators
From the Payment table, select all the creators you wish to pay.
Click "$ Pay" and review each creator’s payment details, then click Next.
For international payouts, choose how to handle the 1% conversion fee:
Toggle ON: Cover the fee yourself
Toggle OFF: Pass it to the creator
Click See details to view a full breakdown of the payment and fee.
If you have multiple accounts, choose the correct Upfluence Pay account.
Click Pay to finalize the transaction.
Important: Payments CANNOT be canceled once processed.
Option 2: Pay individually
On Payment table, click on an influencer’s row or select “Pay” to open the detailed side panel.
Review all payment details:
Billing details
Uploaded invoice and tax forms
Chosen payment method
Payout amount
For international payments, choose how to handle the 1% conversion fee.
Click “Pay with Upfluence Pay” to complete the payment.
What happens next?
If all payments succeed:
You’ll see a green notification showing total successful transactions.
Payment statuses will update to Paid in the table.
If any payments fail:
You’ll see a popup listing which payments failed and why.
A summary of successful payouts will also be shown.
Additional notes
You need to ensure that your influencers claim their payment using the Upfluence Pay method to process payments through this option.
For international payments, currency conversion fees will be clearly disclosed, and you can choose how to handle them during the payment process.
Once a payment is made, it CANNOT be canceled.
You can download transaction details for your records by following this guide: How to export Upfluence Pay transaction history.
⏱️ How long does it take to pay influencers?
When paying influencers through Upfluence Pay, the process involves two steps:
Instant transfer to Stripe Connect:
The payment is instantly moved from your Upfluence Pay account to the influencer’s Stripe Connect account.Payout to the influencer’s bank or debit card:
Stripe automatically sends the funds from the influencer’s Stripe Connect account to their linked bank account or card. This transfer typically takes 24 to 72 hours, depending on their bank's processing times.
FAQ
1. I want to pay an influencer but another payment method is selected. What should I do?
If another payment method is selected, this means that you have allowed other payment methods in your campaign settings and that the influencer has decided not to be paid with Upfluence Pay.
To resolve this:
Update your campaign's payment methods. All payment requests not claimed by influencers will be automatically updated.
To change the payment method of an already claimed payment request, delete the payment request and create a new one.
2. I don't have enough funds, what should I do?
You can add funds to your account at any time. Find out more: How to set up Upfluence Pay?
3. My payment failed, and the reason shows "this payment has already been made", what does it mean?
If your payment failed with the reason "this payment has already been made," it means a duplicate payment was attempted. This typically occurs when you and a teammate simultaneously try to pay the same creator.
To fix it: coordinate with your teammates and retry the transaction if no payment was completed.
4. Can I pay to influencers with Upfluence Pay without setting a Workflow/ Campaign?
No, setting a workflow or campaign is mandatory for using Upfluence Pay.
5. How do currency conversion fees work?
For international payments:
A 1% Stripe conversion fee applies.
You can choose to cover it (creator receives full amount) or pass it to the creator (fee deducted from payout).
This decision is made during payment and shown in:
The payment summary
The transaction export file (via a new
influencer_conversion_feescolumn)
This fee is determined by Stripe when the creator’s payout currency is different from USD.