✅ Visibility to all users:

Yes, when you add an influencer through the Upfluence Chrome Plugin, their profile becomes visible to all users of Upfluence. This level of visibility also applies to influencers uploaded via .csv files.

✅ Privacy of specific information:

However, certain pieces of information, such as email addresses and custom fields, are kept private. These details remain internal and are only visible and accessible to your team, ensuring confidentiality and data protection for sensitive information.

The influencer's latest posts are only available within the Upfluence platform and are not visible through the Chrome plugin.

For Instagram Profiles: Prohibited Content Violations:

Influencers who publish content that includes alcohol, CBD, violence, or other materials against Meta's Terms and Conditions (T&C) might be restricted.

This is due to Meta's policies preventing the retrieval of information from such profiles, not a restriction directly imposed by Upfluence.

When you use the Upfluence Chrome Plugin to add an influencer, it initially captures only the social media profile you are viewing at that moment. After uploading this profile to Upfluence, an automatic process starts to identify and associate the influencer's other social media accounts with their Upfluence profile.

⭐️ Legal Compliance:

Upfluence adheres to legal standards and platform regulations, avoiding methods that do not respect the rules of platforms like YouTube and Instagram. Therefore, it does not engage in practices that could be considered illegal for collecting email addresses.

✅ Primary Method for Email Acquisition:

Upfluence primarily acquires an influencer's email from their social media biography. If an influencer publicly lists their email in their bio, Upfluence can capture and use this information to enrich the influencer's profile.

✅ Manual Email Addition:

You have the option to manually add an influencer's email to their profile if it's obtained through other means. Emails added manually are kept private, accessible only within your team, and not shared externally.

✅ Limitations on Email Collection:

✔️ YouTube: Upfluence cannot collect email addresses when a CAPTCHA prevents access to this information.

✔️ Instagram: Some influencer's email addresses are only accessible through the mobile version, and Upfluence does not collect emails from Instagram App due to these restrictions.

Yes, when you add a new influencer to Upfluence using the Chrome Plugin, the influencer is automatically added to your Community.

No, the Upfluence Chrome Plugin works only on PC/Laptop.

The permission prompt to "change all your data on all websites" is a standard requirement for many browser extensions, not just Upfluence. This permission allows the extension to function properly across various websites, including interacting with web pages in ways necessary for the extension's features.

However, it's important to note that reputable extensions, including Upfluence, use this permission responsibly and within the scope of their intended functionality. For more detailed information on permissions and data handling, it's advisable to consult the specific documentation or support resources provided by the extension.

The discrepancy in Engagement Rate (ER%) between Upfluence and other platforms may occur because Upfluence calculates and aggregates the engagement rate over the last 90 days. This timeframe for calculation might differ from the methods used by other platforms, leading to variations in the reported ER%.