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Upfluence Chrome Extension/Plugin Quick FAQ
Upfluence Chrome Extension/Plugin Quick FAQ
Updated over a week ago

Does Adding an Influencer Via the Chrome Plugin Make Their Profile Visible to All Users?

Visibility to All Users:

Yes, when you add an influencer through the Upfluence Chrome Plugin, their profile becomes visible to all users of the platform. This level of visibility also applies to influencers uploaded via .csv files.

Privacy of Specific Information:

However, certain pieces of information, such as email addresses and custom fields, are kept private. These details remain internal and are only visible and accessible to your team, ensuring confidentiality and data protection for sensitive information.

Why I can’t see influencer’s last posts while using upfluence chrome plugin?

because upfluence chrome plugin is free for everyone, need to come to upfluence to get more information.

Reasons a Profile Cannot Be Added to Upfluence

For Instagram Profiles: Prohibited Content Violations:

Influencers who publish content that includes alcohol, CBD, violence, or other materials against Meta's Terms and Conditions (T&C) might be restricted.

This is due to Meta's policies preventing the retrieval of information from such profiles, not a restriction directly imposed by Upfluence.

Does the Upfluence Chrome Plugin Capture All of an Influencer's Social Media Profiles?

When you use the Upfluence Chrome Plugin to add an influencer, it initially captures only the social media profile you are viewing at that moment. After uploading this profile to Upfluence, an automatic process starts to identify and associate the influencer's other social media accounts with their Upfluence profile.

How Does Upfluence Obtain Emails for Influencer Profiles?

Primary Method for Email Acquisition:

Upfluence primarily acquires an influencer's email from their social media biography. If an influencer publicly lists their email in their bio, Upfluence can capture and use this information to enrich the influencer's profile.

Manual Email Addition:

You have the option to manually add an influencer's email to their profile if it's obtained through other means. Emails added manually are kept private, accessible only within your team, and not shared externally.

Limitations on Email Collection:

YouTube: Upfluence cannot collect email addresses when a CAPTCHA prevents access to this information.

Instagram: Email addresses are only accessible through the mobile version, and Upfluence does not collect emails from this platform due to these restrictions.

Legal Compliance:

Upfluence adheres to legal standards and platform regulations, avoiding methods that do not respect the rules of platforms like YouTube and Instagram. Therefore, it does not engage in practices that could be considered illegal for collecting email addresses.

How Can You Determine Who Added an Influencer into Upfluence?

Steps to Identify the Profile Uploader:

  • Navigate to IRM: Start by going to the Influencer Relationship Management (IRM) section within Upfluence.

  • Access Manage Fields: Look for and select the “Manage Fields” to customize the information displayed.

  • Display Owner Column: Ensure the “Owner” column is displayed. Enabling this column will show who uploaded the influencer's profile to the database.

Does Adding a New Influencer to Upfluence Using the Plugin Automatically Add Them to My IRM/Community?

Yes, when you add a new influencer to Upfluence using the Chrome Plugin, the influencer is automatically added to your IRM/Community.

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