If you're experiencing difficulties using the Upfluence Chrome Plugin, you're not alone. Recent changes by Google have impacted how third-party cookies are handled in Chrome, which can affect the functionality of all extensions that require to authenticate the users.
Why do you need to enable Third-Party cookies on Chrome?
Google has initiated changes to its privacy policies, particularly regarding third-party cookies. As part of this effort, they're gradually blocking by default third-party cookies for Chrome users. This shift in policy can interfere with the operation of certain Chrome extensions, including Upfluence.
What problems might you encounter?
You have an Upfluence subscription: You are not properly identified and are some data are not accessible.
You are a Plugin freemium user: You are requested to log in into Upfluence to access the plugin
How to enable Third-party cookies on Chrome?
Start by opening the plugin on any social media profile (i.e. https://www.instagram.com/caseyneistat/)
➡️ If you notice an “Eye” icon on the Chrome URL address bar
You are at the right place and can follow the rest of this tutorial. If it's not the case, please skip this part and go directly 🔗 here.
Click the eye icon to open the Tracking Protection panel, there's currently a limit restricting Upfluence access to third-party cookies by default.
Click the toggle to temporarily allow third-party cookies for Upfluence:
The plugin should now be accessible 😄 If it's not the case, follow the guidelines below.
ℹ️ You'll need to re-do this process for each social network you access (Instagram, TikTok, Youtube, etc.). Once activated, cookies are active for 90 days.
➡️ If you don't see an “eye” icon on the Chrome address bar:
In the Google Chrome browser, at the top right, click More (3 dotted) and then Settings.
Click on “Privacy and Security” section in the navigation bar and then, click “Cookies and other site data”
Ensure that the toggle switch next to “Allow all cookies” or “Block third-party cookies” is enabled to allow third-party cookies.
After all these adjustments, the plugin should work properly. If it doesn't, please read our article: 🔗 Upfluence Chrome Plugin: Troubleshooting
If you continue to encounter problems or have any further questions, don't hesitate to reach out to our support team for assistance. We're here to help you make the most out of your Upfluence experience 👍.