While post data is updated automatically, it can take up to 4 days for the insights to refresh depending on how frequently the creator posts on their account. If you need more immediate updates, you can use the Refresh insights feature to manually refresh the post data.
How to refresh post insights
Navigate to the Stream or Campaign Content tab where your posts are displayed.
Locate the post you want to refresh.
Click the three dots (•••) in the top-right corner of the post.
Select "Refresh insights" from the dropdown menu.
After refreshing, a success message will appear in the top-right corner of your screen. The post data, including key metrics, will be updated immediately.