Payment statuses
Each payment request in the Payment Table can display one of the following statuses:
Unclaimed: The influencer has not uploaded their billing information.
Ready to pay: The influencer has uploaded their billing information and is waiting for payment.
Paid: The payment has been completed or manually marked as paid.
Canceled: The payment request was canceled before payment.
✨ Details on the "Paid" status
Manually marked as paid:
Used for payments processed outside of Upfluence (e.g., via offline wire transfer or PayPal without Upfluence integration).
To update the status: Click “$ Pay” > “Mark as Paid.”
Automatic update:
Payments made via Upfluence Pay or integrated PayPal payouts (from Upfluence) will automatically update to “Paid” once the payment is successful.
Managing statuses
Click on an influencer’s row or select “View” to open the detailed side panel with payment-specific information.
Actions available in the side panel:
Cancel a payment:
For situations such as incorrect documents or errors in the payment request.
The status will change to “Canceled.”
Undo option: If canceled by mistake, click “Mark as ready to pay” to revert the status.
Manually mark payments as completed:
For payments processed outside of Upfluence.
The status will change to “Paid.”
Undo option: If marked as paid by mistake, click “Mark as ready to pay” to revert the status.
Pay influencers using:
The status will automatically change to “Paid.”
Note: Payments processed through Upfluence Pay or integrated PayPal payouts cannot be undone to prevent duplicate payments.
Clients with the “Managed Billing” service cannot undo payments to avoid discrepancies with the finance team.