The performance table gives you the ability to track the performance of your creators through order records and coupon code/affiliate link conversions.
If a conversion does not meet your expectations or the rules you set, you can easily reject it from your creator's conversion performance. Your creator's total affiliate commission amount in their sidebar will therefore be updated based on conversions that are approved or rejected.
Reject a conversion
In your performance table:
- you will find a dedicated column "Conversion approval"
- Click on the "reject" button next to the conversion you want to reject
- The conversion swipes to "Rejected"
- The total commission amount of the creator will not take this amount into account.
Re-approve a conversion
In your performance table:
- Click on the "Undo" button next to the rejected conversion
- The conversion swipes to "Approved"
- The total commission amount of the creator will take back this amount into account.
Note: By default, tracked conversions will be listed as "approved".
For further assistance, please feel free to contact us by clicking on the "Talk to a person" option within our chat feature. We're here to help!