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How to connect your Magento (Adobe commerce) store to Upfluence
How to connect your Magento (Adobe commerce) store to Upfluence
Updated yesterday

Upfluence allows you to integrate your Magento (Adobe Commerce) store to import products, generate discount codes, create orders, and track sales.

  • If you're experiencing issues with order creation, read this guide: https://magentip.com/remove-state-province-option-in-magento-2/

  • Make sure your Magento store version is supported by Upfluence. Find the compatibility list below.

  • You can connect an unlimited number of Magento domains to Upfluence. All you need to do is repeat the process below. However, but only one domain connection is allowed per store.

Compatibility Magento <> Upfluence

Magento (Adobe Commerce) has multiple versions, but not all are supported. Below is the compatibility list:

Magento (Adobe Commerce)

Versions

Compatibility

Magento Open Source

Adobe Commerce

2.4.4-2.4.6
2.4.0-2.4.3

Fully compatible

2.3 (ended on 09/08/22)

Version ended but should properly work

2.2 (ended on 12/01/19)

Version ended but should properly work

2.1 (ended on 06/30/19)

Version ended but should properly work

2.0 (ended on 03/31/18)

Version ended but should properly work

1.x (fully ended on 06/30/20)

Not supported

Magento On-Premises

(old Magento Enterprise Edition)

Magento open-source basis

(from Magento OS 2.3.4)

based on Magento open source, it should properly work

Magento Solution Partners

N/A

Customized offer from Magento.

We cannot guarantee the correct compatibility

Enable "Free Shipping"

To ensure Upfluence processes orders correctly, you must enable free shipping in Magento.

  1. Go to Admin Panel > Stores > Settings > Configuration.

  2. Under Sales, select Delivery Methods.

  3. Open the Free Shipping section and enable it by selecting Yes.

💡 If free shipping is not enabled, orders may require manual payment.

Step 1: Generate Magento API Credentials

  1. Log in to your Magento dashboard.

  2. Go to System > Integrations > Extensions.

  3. Click Add New Integration.

  4. Fill in the required details on the Integration Info tab.

  5. Go to the API tab and select "All" under Resource Access (mandatory).

  6. Click Save.

Step 2: Activate Your Magento Integration

  1. In your Magento dashboard, go to System > Integrations.

  2. Find the newly created integration in the list.

  3. Click Activate and confirm authorization.

  4. A screen will appear displaying your Magento API credentials.

💡 Keep this page open while proceeding to the next step in Upfluence.

Step 3: Connect Your Magento Account to Upfluence

  1. Open Upfluence in a new browser tab.

  2. Go to Account Settings > Integrations.

  3. Enter your Magento API credentials.

  4. Click Connect.

Once connected, your Magento store will be listed under E-commerce Accounts, and you can start using Upfluence's e-commerce features.

Frequently asked questions

  1. How many e-commerce stores (CMS) can I add to my Upfluence account?

    You can connect to an unlimited number of emails/e-commerce stores with your Upfluence account.

  2. I have a Magento multi-store setup. How can I integrate them?

    You must add your store code during the Magento integration setup and repeat the process for each store.

    • Find your store codes in Magento > Stores > All Stores.

  3. What should I do if I receive the message "The shop is already connected to an account"?

    This means the store has already been connected by a team member.

  4. I get an error message when connecting my Magento store. What should I do?

    Common reasons for connection errors:

    • Incorrect credentials – Make sure you copy and paste them exactly.

    • Incorrect API permissions – Ensure "All" is selected in Resource Access.

    • Existing Magento credentials – You may already have connected credentials for this domain.

    If the issue persists, contact our support team via Live Chat.

  5. How secure is my data?

    • All data is encrypted and only accessible through your Upfluence account.

    • Upfluence does not store any data related to your Magento store account.

    • To remove access, simply disconnect the Magento integration from Upfluence.

  6. Who can I contact if I have questions about my data?

    For any questions, contact our support team via Live Chat or email success@upfluence.com.

  7. How can I delete my Magento integration?

    To remove access, go to integrations in Upfluence and disconnect the Magento integration.

  8. When I connect Magento to Upfluence, are old discount offers automatically imported?

    No, coupon codes that were not created via Upfluence are not automatically imported.

    To include these codes:

    1. Ensure your WooCommerce store is integrated with Upfluence.

    2. Prepare files for your code import based on discount types.

    3. Follow the instructions in this guide: How to import discount codes.

    4. Submit the required files via chat support or email.

    Once all correct files are received, our tech team will manually import the codes within one week.

  9. When creating an order, I get an error message. Why?

    This may happen due to:

    • A deleted product in your Magento store.

    • Free shipping not enabled in Magento.

    • Disconnected integration – Verify that Magento is still connected to Upfluence.

  10. I don't want to give access to all my Magento data. What permissions are required?

    Sales: To create compensation orders for creators from campaign and track performances using discount codes.

    • Operations

    • Orders

    • Actions

      • Create

      • View

    Catalog: To import products in campaigns.

    • Inventory

    • Products

    • Categories

    Customers: To identify creators within the database using Live Capture.

    • All Customers

    Carts: Also to create compensation orders from Campaign.

    • Manage carts

    Promotions: To create discount codes for creators.

    • Catalog Price Rule

    • Cart Price Rules

    Stores: To import products/get the list of products in the product catalog.

    • Settings: All Stores (to properly identify the store)

    • Configuration: Content Management

    • Catalog Section: Catalog Search

    Shipping Settings Section: To create orders for creators.

    • Currency Setup Section

    • Order status

    Inventory: To create orders for creators.

    • Sources

      • Edit Sources

      • Shipping Source Selection

      • Inventory Source Selection

    • Stocks

      • Source to Stock Assigning

      • Source Item Assigning

      • Sales stocks

    Currency: To create orders for creators​

    • Currency Rates

    • Currency Symbols

    Attributes

    • Product

    • Attribute Set

    • Ratings

    • Swatches

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