Upfluence allows you to integrate your Magento (Adobe commerce) Store with our software in order to import products, create orders, generate discount codes and track sales.
If you are experiencing an issue when creating orders, please, read this documentation if you want to disable or remove State/province for certain countries.
Make sure your Magento store version is supported by Upfluence. Find the compatibility list below.
You can connect an unlimited number of Magento domains to Upfluence. All you need to do is repeat the process below. However, only one domain connection will be allowed.
Compatibility Magento <> Upfluence
NOTE: Magento (Adobe commerce) has many versions still available but not supported. Here is the list of the main versions and their compatibility with Upfluence:
Magento (Adobe Commerce) | Versions | Compatibility |
Magento Open Source Adobe Commerce | 2.4.4-2.4.6 | Fully compatible |
2.3 (ended on 09/08/22) | Version ended but should properly work |
|
2.2 (ended on 12/01/19) | Version ended but should properly work |
|
2.1 (ended on 06/30/19) | Version ended but should properly work |
|
2.0 (ended on 03/31/18) | Version ended but should properly work |
|
1.x (fully ended on 06/30/20) | Not supported |
|
Magento On-Premises (old Magento Enterprise Edition) | Magento open-source basis (from Magento OS 2.3.4) | based on Magento open source, it should properly work |
Magento Solution Partners | N/A | Customized offer from Magento. We cannot guarantee the correct compatibility |
Enable "Free Shipping"
To allow our integration to work properly, you must activate the "Free Shipping". This will allow Upfluence to apply a shipping with a null value when creating an order. If not, the orders will require payment.
On the Admin Panel,
Stores > Settings > Configuration.On the left panel, under
Sales, select theDelivery Methodstab.
Open the
Free Shippingsection,Enablethe shipping method by choosing Yes for that.
Generating Credentials from your Magento (Adobe Commerce) store
From your Magento dashboard, from the domain you want to connect, go to System>Integrations>Extensions in the sub-menu.
From there, you can add a new integration by clicking "Add new integration"
Fill what Magento asks you to fill in, on the integration info tab.
When you're done, go to the API tab and select “all” in the resource access. This is a mandatory setting, and it will give all the necessary access to Upfluence to properly connect your store.
After you have set all up, you can save your new integration.
Once everything described above is done, you should see it into your integration table.
You now need to activate the integration by clicking on the “Activate” button. Clicking there will forward you under a screen where you can allow the integration.
Once activated, you would be able to find your integration credentials. Keep this page opened and open Upfluence Software in a new browser tab. You can now proceed to the next step, which consists in connecting your Magento in Upfluence.
Connecting your Magento Account
Once you have generated your credentials, you just have to use them into your Upfluence account to connect your Magento store. From your Upfluence Account, click on Account Settings and then the Integrations tab up top.
Once your domain is connected, you can find it listed into your e-commerce section, and you are now ready to use all the e-commerce features in Upfluence!
FAQ
I get an error message when I want to connect to my Magento store, what should I do?
The error message may appear for a couple of reasons:
The credentials are not matching. Make sure you copy and paste the correct credentials from Magento.
You did not set the correct API permission during generating your credentials, make sure you correctly selected all.
You already have connected credentials from your Magento domain.
If these problems are not solved, please contact your Upfluence account manager.
How secure is my data?
All your data is encrypted in our system, and you are the only one that can access it from your account. We do not store any data related to your Magento store account or your customers. If you wish to remove access to your data, you simply have to disconnect the Magento integration on our integrations page.
Who can I contact if I have questions about the data you store?
If you have any questions, please contact your account manager or email us at success@upfluence.com
How can I delete my Magento integration?
If you want to remove the access to your data, you just have to disconnect the Magento integration on our integrations page.
When creating an order, I get an error message?
One of the products included in your order has been deleted from your store
Free shipping is not enabled on your store
Your integration is disconnected
For further assistance, please feel free to contact us by clicking on the "Talk to a person" option within our chat feature. We're here to help!