Upfluence allows you to integrate your WooCommerce Store with our software in order to identify influential customers and learn about their social media reach.

Note: You can connect an unlimited number of WooCommerce accounts to Upfluence. All you need to do is repeat the process below.

Connecting your WooCommerce Account

From your Upfluence Account, click on Account Settings and then the Integrations tab up top

Scroll down and find the section dedicated to E-commerce Accounts. Here, you can find the "+ Add Account" button. Click on it and select WooCommerce. You will be then be directed to the next step.

Generating Credentials

For this second step, you will need to generate WooCommerce access keys. These will allow you to link your shop to your Upfluence account. You will need to provide these pieces of information:

  • Domain name

  • Consumer API key

  • Consumer secret code

⚠️ Before generating the credentials, please make sure that the permalinks of your store are not the default ones. This is a WooCommerce requirement.

To do so, please, go to Settings > Permalinks and

Then select a different permalink than Plain. When it's done, click on "Save changes" at the end of this page. That's it.

How do you generate these access keys?

Open your web browser and access the WordPress dashboard of the site you want to connect. After logging in, the first step is to find the API key generator. To do this, please go on your WordPress dashboard and click on the WooCommerce app then select "Settings". You will then be redirected to the Settings page.

When you are in the settings, click on "Advanced". Then you will be redirected to the advanced settings page. Click on "REST API" which is located at the link below.

You are now on the API Key management page. Here you'll be able to manage your credentials. Click on "Add Key" to generate a new one.

In the key details:

  • Description: Add the API Key description you want

  • User: Select your User

  • Permissions (important!): Read/Write

When you are done, click on "Generate API Key"

Your API Key is now created! You now have access to the required credentials needed to integrate with Upfluence. To do so, you can copy and paste these credentials into the corresponding fields in Upfluence.

When this is done, you just have to confirm your credentials by clicking on "Connect".

After everything is finalized, your WooCommerce store will be connected to your Upfluence account, as shown below. You are now able to set up a Live Capture campaign to identify the influential customers who have made purchases through your WooCommerce store!


➡️ I get an error message when I want to connect my WooCommerce store, what should I do?

The error message may appear for two reasons:

  • The credentials are not matching. Make sure you copy and paste the correct credentials from WooCommerce.

  • You did not set the correct Read/Write permissions when creating the WooCommerce app.

If these problems are not solved, please contact your Upfluence account manager.

➡️ How secure is my data?

All your data are encrypted in our system, and you are the only one that can access it from your account. We do not store any data related to your WooCommerce store account or your customers. If you wish to remove the access to your data, you simply have to disconnect the WooCommerce integration on our integrations page.

➡️ Who can I contact if I have questions about the data you store?

If you have any questions, please contact your account manager or email us at success@upfluence.com

➡️ How can I delete my WooCommerce integration?

If you want to remove the access to your data, you just have to disconnect the WooCommerce integration on our integrations page.

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