When using the stream, it may have happened that the influencers you collaborated with did not use the required #hashtags and their content does not appear in your Stream. For this type of scenario, we have set up a post-import system allowing you to add the missing content in your stream.
How to import missing content?
Open the stream into which you want to import posts. Just above the posts collected in your stream, click on the button "+ Add Post", this will open a new window. Paste your link in the field, copy/paste the URL of the post you want to import. When you are done, confirm your choice by clicking on the "Add Post" button.
Congrats, your post has been imported! 🎉
A confirmation message appears at the bottom of your screen to confirm that your content has been imported.
Frequently Asked Questions❓
Which content can I import?
You can only import content from the following social media: Instagram (post present in influencers feeds only), Twitter, Pinterest, TikTok & YouTube.
We do not accept the import of any content from blogs, Twitch, or Instagram Stories.
An error message is displayed, what can I do?
Post cannot be added for different reasons:
The influencer is not in our database. You can add their profile quickly via the Chrome Plugin.
The content is private. We can't collect posts that are from private accounts or are private.
The media/content URL is not the right one. Check if you copy/paste the correct link.
The link is not supported by our system. We can't import posts from blogs, Instagram Reels not present in the influencer feed, Twitch, or Instagram Stories:
The content is private
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For further assistance, please feel free to contact us by clicking on the "Talk to a person" option within our chat feature. We're here to help!