To receive your first Upfluence Pay payment, you’ll need to set up a Upfluence pay account (powered by Stripe). This allows you to securely receive payouts via bank transfer or debit card (where available). Keep in mind, you can only connect one payout method at a time.
How to create your Upfluence Pay account
Log in to your Creator Space and go to Settings > Billing.
Scroll down to the Payment Methods section.
Click Set up under the Upfluence Pay option, then click Create.
Enter your email address and phone number, then click Continue.
Enter the 6-digit verification code sent to your phone.
Note: Your email will be your Stripe login, and your phone number will be used for verification—make sure both are valid!
Select the country where you or your business legally operates and choose your business type:
For individuals: Use your home address country.
For companies: Use your registered business country.
Add your payout method (bank account or debit card, where available).
Accept the Stripe Service Agreement and click Agree and Submit.
Stripe will verify your information, which may take a few hours. You can check your account status in your Creator billing settings.
🚨 Important: Double-check your payment details (especially IBAN or account number). Transfers sent to the wrong account are irreversible.
Frequently asked questions
1. Why does my Upfluence Pay account say “Pending”?
You may have incomplete information — log into Stripe and update the missing details.
Stripe is still verifying your information, which can take up to 24 hours.
If the “Pending” status persists, please access your Stripe account to find out more.
2. Can I link an existing Stripe account?
No, you cannot link an existing Stripe account to Upfluence Pay. The connection is made using Stripe Express, which is different from a standard Stripe account.
3. Can I change the country of my Stripe account?
Yes, but you’ll need to delete your Stripe account and start over.
📌 For more details, check: How to delete my Upfluence Pay account
Important:
If your Stripe account has a remaining balance, it cannot be deleted.
If you’ve already claimed a payment request, you must wait until you receive your payment and have a $0 balance before deleting the account.
4. How can I get paid by brands through Upfluence Pay?
Brands can choose to pay you via Upfluence Pay or other payment methods (PayPal, wire transfer, etc.). When you receive a payment request, you’ll see the available payment options based on what the brand has authorized.