Before you begin
If you originally signed up using Microsoft login, you won’t be able to set or change a password through Upfluence.
Why? Microsoft login uses Single Sign-On (SSO) — a secure method that lets you log in using your Microsoft credentials. Since authentication happens through Microsoft, Upfluence never stores a password for your account, so there’s no password to reset.
Forgot your password?
No problem—you can reset it in a few quick steps:
Go to the password reset page
Enter the email address you use to log in
Open your inbox and click the link in the reset email
Follow the steps to create a new password
Can’t log in or forgot your email?
If you're unsure which email you used:
Open the live chatbot at the bottom right corner of your screen.
Start a new conversation and inform the Support team that you can’t log in.
Provide the name of your business to speed up the process.
Our colleague will get back to you with your Login address and you can click here to reset your password.