When you launch a campaign for the first time, you'll see a pop-up asking you to confirm the sender email. It's worth getting this right upfront, if you change the sender email after emails have already been sent, all existing email threads will close and new ones will open in their place.
You can also update this setting at any time from your campaign's email settings.
How to choose your sender email
Open the Campaign you're working on
Go to Email flows > Settings
In the Sending settings section, look for Email sender
Click the dropdown next to the current sender email and select the address you want to use.
The sender you choose will apply to all emails sent within that campaign.
Types of sender emails
Depending on your setup, you may see one or both of the following options:
Upfluence mailing provider:
You'll see the Upfluence icon and a label like “Upfluence email – your username”.
Learn how the Upfluence mailing provider worksYour integrated email (Gmail or Outlook):
If you've connected your own inbox, you’ll see your email with a Gmail or Outlook icon. This means emails will be sent directly from your personal or business account.