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Clear guidance upon discount code & link generation errors - 12.01.25

We’ve revamped error handling for discount code and affiliate link creation, giving you clear explanations and instant, actionable fixes.

Updated over a week ago

When something failed during code or link creation, the error messages were vague, reaching out to support was the only option. Now, that’s past!

We’ve completely overhauled how errors are surfaced when generating codes and links, giving you clear, actionable guidance and faster ways to fix issues yourself.

  • When you can fix the issue: You’ll see smart error titles (like “Missing value” or “Credential revoked”), short explanations, and instant clickable actions, whether it's updating fields or refreshing access.

  • Server-side issues? We now show an “issue” state with system error payloads you can share instantly with support (where we pre-write a message including the error), speeding up resolutions dramatically.


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