When creating a tracking plan on Upfluence, you have the ability to select an expiration date for the tracking plan, if selected the codes will automatically be disabled when reaching that date otherwise they can only be deactivated through Shopify.
Identify the tracking plan
On Shopify, the discount codes will group under the tracking plan, an easy way to identify it is to go to the campaign that has it and navigate to the settings, there it will be visible under "Track orders and sales performances"
Finding the plan on Shopify
Once you know the name of the tracking plan you can navigate to shopify and click on Discounts on the side panel
On the next screen we can search the tracking plan using the name
Once we have found the tracking plan we simply need to select it and the option to deactivate the codes will show
For further assistance, please feel free to contact us by clicking on the "Talk to a person" option within our chat feature. We're here to help!