If you have landed on this article it is because you have received a payment link from a brand that wants to work with you! To make the collaboration process easier with content creators such as yourself, this company is using Upfluence. Upfluence is a marketing software platform that is used by some of the world’s most well-known brands and agencies.

⚠️Please use only the link sent by the brand to claim a payment request or check the status of a payment request.

How does the payment page work?

When you click on the payment link, you will be asked to log in to your creator space or you can sign in.

If you already have an account, you can jump to this paragraph: Upload your invoice, billing information, and tax documents

  • Sign in Upfluence Creator space

You can create your Upfluence Creator Space in two steps:

  1. Create your account

    Sign up with your Facebook/Instagram account ( you are having difficulties connecting with FaceBook/ Instagram? Check this list of requirements)

    Create an account with an email and password

  2. Add your social networks

    Here, you can add your social media and click on "validate" or you can click on "Skip for now".

You are having difficulties connecting your Instagram? Check this list of requirements

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  • Upload your invoice, billing information, and tax documents

Once you logged in or created your account, you can Upload your invoice, billing information, and tax documents.

This is the page you should see:

⚠️If you don't see that page, it means you didn't use the link sent by the brand to claim a payment request or check the status of a payment request.

Here's all the information influencers will have to provide:

  • Billing information: name, address, phone number, etc...

  • Invoice

  • W-8 or W-9 form ( if you are paid by a US company)

  • Payment method information

❓FAQ

  • I don't want to add social media account, what should I do?

If you don't want to connect your social media accounts, you can just click on "Skip for now".

  • I created my account and when I log back in I don't have the "skip for now button". How should I process payment now?

If when you log back into your account, you land on the following page ( see screenshot), it means that you didn't use the payment link sent by the brand to log back in.

To claim a payment request or check the status of a payment request. use only the link sent by the brand.

  • When I log in to my account using the payment link, the page keeps loading, what should I do?

Clear your cookies and log back in using the payment link sent by the brand.

  1. Click right on the lock 🔒and open your Cookies

  2. Remove all of your cookies and refresh your page.

  • I'm a Talent Agency, can I claim a payment instead of an influencer?

If you are an Agency, you create an account using the email address of your choice and click on "Skip for now".

Feel free to reach out to our support team via the live chatbox if you have questions 😊

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