If your email campaign stopped, it can be related to one of the three following points: 

  1. Your campaign in on pause 

    -> You need to click on "Run campaign"

  2. Some of the influencers in your emailing have missing information (emails, merging fields)

      -> You need to update either your email template or the influencer’s profile.

 3. Your reached your limit of monthly emails (your emails are scheduled for the 1st of next month)

       -> You can either wait until next month so your limits are reset or your can contact the Customer Success team to see how you could increase your monthly limit.

To find out more information regarding the emailing tool, click here

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